Getting started is easy:
We proudly serve clients throughout Philadelphia and surrounding suburbs. If you’re unsure whether we cover your location, feel free to reach out via email at sparkle@realdealclean.com or call us at (267) 908-4690.
You don’t need to be home! Many of our clients provide access ahead of time. If you prefer to be present, we’re happy to accommodate your schedule.
Yes, for weekly or biweekly cleans, you will be assigned your own dReal Deal Clean specialist. If they are unavailable due to illness or vacation, we will notify you, and you can choose to:
You can always request to switch your cleaner if you’re not satisfied. Different people have different expectations, and every cleaner has their own unique cleaning style, so don’t hesitate to try different team members until you find the right fit!
Yes! Special requests will be honored if submitted to management prior to your appointment. Cleaners cannot accept new requests on-site but are happy to follow pre-approved instructions.
Our standard cleaning includes:
– Bedrooms & Common Areas: Dusting, vacuuming, mopping, and trash removal.
– Kitchens: Wiping counters, cleaning appliance exteriors, sanitizing sinks, and cleaning the microwave.
– Bathrooms: Scrubbing toilets, showers, and sinks, and wiping mirrors.
Deep cleaning is a more thorough service, focusing on details often skipped during routine cleanings, such as baseboards, light fixtures, and behind appliances. Ideal for homes that haven’t been professionally cleaned in a while.
We provide a customized post-construction cleaning for these situations. Please contact us at (267) 908-4690 or email sparkle@realdealclean.com to coordinate this service and receive pricing information.
We recommend taking a few minutes to pick up personal clothing, toys, and other household items before your cleaning day. This allows our cleaners to focus on actual cleaning rather than decluttering.
– If we consistently spend significant time decluttering: We will contact you to ask you to prepare your home for future visits or adjust your rate accordingly.
– If you don’t have time to declutter: That’s fine! We can handle it for you at an additional charge.
Yes, all dReal Deal Clean professionals are thoroughly vetted, insured, and trained to deliver top-notch service.
Our cleaners follow strict protocols to respect and protect your property. We maintain open communication and prioritize your trust.
Payments are handled securely via credit card during booking. We accept all major credit cards.
For recurring cleanings: We also accept cash, Zelle, Venmo, checks, and, of course, credit card payments online.
Yes, we use a trusted, secure payment processor with 256-bit SSL encryption to protect your information.
Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee of $70 to cover our cleaners’ time.
Tipping is not required but always appreciated as a way to show your gratitude for exceptional service.
For additional information or to schedule your next cleaning, visit realdealclean.com, email us at sparkle@realdealclean.com, or contact us directly at (267) 908-4690.
Our office is located at:
7709 Ridge Ave, Philadelphia, PA 19128
At dReal Deal Clean, we’re committed to providing a spotless experience every time!
